Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to AlterEgo ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application AlterEgo (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Information You Provide Directly

Text Descriptions: When you create avatars, you may provide text descriptions of your desired avatar. This information is processed to generate your avatar but is not stored permanently on our servers.
Account Information: If you choose to create an account, we may collect your email address and any other information you provide during registration.
Anonymous Usage: You can use our App without creating an account. In this case, we do not collect personally identifiable information.

2.2 Information Collected Automatically

Usage Data: We collect information about how you use our App, including features accessed, time spent in the App, and interaction patterns.
Device Information: We may collect device-specific information such as device model, operating system version, unique device identifiers, and mobile network information.
Log Data: Our servers automatically record information when you use our App, including your IP address, browser type, and access times.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our App
Generate AI avatars based on your text descriptions
Improve, personalize, and expand our App's functionality
Understand and analyze how you use our App
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App
Process your transactions and manage your orders
Send you technical notices, updates, security alerts, and support and administrative messages

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our App, conducting our business, or serving our users. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

7.1 Firebase Services

We use Google Firebase for authentication, analytics, and AI services. Firebase's privacy policy applies to the data processed through their services.

7.2 Google Play Store

Our App is distributed through the Google Play Store. Google's privacy policy applies to any data collected through the Play Store.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information.
Portability: You can request a copy of your personal information in a structured, machine-readable format.
Objection: You can object to the processing of your personal information for certain purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@alterego.app
Website: https://alterego.app

We will respond to your inquiry within a reasonable timeframe.